Privacy Policy
At SohasTech, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
When you create an account, place an order, or contact us, we may collect personal information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
1.2 Payment Information
We collect payment details, such as credit/debit card numbers or transaction details, to process orders securely.
1.3 Non-Personal Information
This includes data about your interactions with our website, such as:
- IP address
- Browser type
- Device information
- Browsing behavior (e.g., pages visited, time spent on the website)
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill your orders.
- To communicate with you about orders, promotions, or updates.
- To improve website functionality and user experience.
- To provide customer support and address your inquiries.
- To comply with legal obligations.
- To personalize your shopping experience and offer relevant recommendations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: For payment processing, shipping, and marketing purposes.
- Legal Authorities: If required by law or to protect our rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website performance.
- Remember your preferences and login details.
- Analyze website traffic and user behavior.
For more details, refer to our Cookie Policy.
5. Protecting Your Information
We implement industry-standard security measures to safeguard your data, including encryption, secure servers, and regular security audits. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you.
- Correction: Update or correct your personal details.
- Deletion: Request the deletion of your personal data.
- Opt-Out: Opt-out of marketing communications.
To exercise these rights, please contact us at [email protected].
7. Third-Party Services
Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing your information.
8. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date revised. Continued use of our website after changes indicates your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Last Updated: [19/11/2024]